FAQ's

What are silk lashes?
Silk lashes are a synthetic lash with a silk coating, this gives the lash a soft glossy feel.

When will I receive my order? 
We ship all deliveries Mon - Fri with Australia Post.  
All orders received before 2pm are dispatched same day.
• Standard Post 2-10 Business days
• Express Post 1-4 Business days

Do you offer discounted pricing for Distributors?
Yes! Please contact us on 0402 158 472 or toni@massesoflashes.com.au and we will assess your business accordingly.

Do you offer store pickup?
Yes! Once you have placed your order, you can elect 'Store pickup' for delivery. We are available 7 days a week for pick up!

Where are you located?
We are located in Elderslie NSW Australia 2570

I live outside of Australia, can I place an order with you? 
At the moment we ship to Australia / Canada / USA

Do you offer store Credit?
We can offer store credit for some customers, store credit terms are 7 day payment. Any payments not received within the 7 days will incur a monthly fee of 5%